Customer Testimonials
I scheduled an appointment for a Tuesday Oct. 21. Took truck in at 8am. Service writer told me that they would not look at truck for 24-48 hours. Very unusual time line, Never had such a delay ever at any other Ram dealer. Nothing had happened by Friday and on Monday following they indicated it would by 2-3 more days before they could get in to look at truck. This is unacceptable to me and I had to call to get updates on truck. No one call me with updates. Of course there were no updates.
I then took truck to ... Read More DealerRater - Nov 13, 2026
Brannon was an excellent help! Answered all my questions and was very knowledgeable!
I had a great experience today getting my car. First one on my own. I couldn’t have ask for a better experience…thanks to Brennan Champion and the Mcsweeney team.
Tommy is the best service writer . Everyone always very nice and courteous. Only place I will take my car
The service technician Lisa Meeks was very helpful and professional. Appreciative of the work performed and quickness getting it finished
Jeff was very informative and knowledgeable
Patrick was great to work with and Andre was so nice and helpful. Great experience!
See Patrick G. for your new or used vehicle. Professional, courteous works to meet your vehicle needs!
Dustin at this dealership is great and communicated with us for everything we needed to know about new vehicles. He helped us make a wise choice. We appreciate his help. If you plan to stop by, look for Dustin.
Dustin is a wonderful dealership. He’s doing his best to communicate with us as a deaf customer. My wife bought her first Grand Cherokee here. Thanks
Patrick Greer awesome🤩
It was the best experience! Patrick Greer was awesome! He was very patient and made the whole process easy!
Patrick and Andre helped with any questions I may have had and made it hassle free when purchasing a new vehicle! Thanks to you guys and appreciate the time and help yall provided!
First time visiting and buying a car from McSweeney in Pell city had an Excellent experience with Patrick Geer he was very professional and made the process quick and easy thank you so much
I absolutely love my experience with Patrick! He is truly one of a kind. He told me he could help me and that’s exactly what he did.
Patrick Greer at Mcsweeny was an outstanding salesman for our family! He listened to what exactly we needed and wanted and he made that happen! We LOVE our 2024 Jeep Compass and are very thankful! But mostly it was a pleasure buying from them! I vote 10 stars and salesman of the year 🙂
I HAVE A 2021 RAM 2500. IT IS SHOWING TEMPERATURE HOT THEN IT GOES DOWN TO COOL. YOU REPLACED A THERMOSTAT ($700) IN 2/19/25. IT MAY BE A SENSOR. IT HAS A 2 YEAR WARRANTY.
THE GIRL IN SERVICE SAID HE COULD OT LK AT UNTIL 11/12/26. SHE DID NOT OFFER TO WORK IT IN. THIS IS MY WORK TRUCK, I USE IT EVERYDAY. I'VE BOUGHT 2 VEHICLES FROM YOU AND YOU HAVE DONE ALL THE MAINTENANCE. I TOLD HER I NEED MY TRUCK AND MAY HAVE TO CARRY IT SOMEWHERE ELSE. SHE JUST SAID CALL HER IF I DO AND SHE WOULD CANCEL APPOINTMENT. I ... Read More DealerRater - Nov 3, 2026
I can’t say enough about this dealership . I live in Florida and I needed a vehicle asap for the right price. My salesman Patrick Greer was so awesome he answered all my questions and made me feel comfortable and stress free! The entire process was super easy and they delivered my car to me. I am so glad I chose this dealership. All I can say is if you’re out of state and are worried about the process this is the place you need to do business with. EXCELLENT CUSTOMER SERVCE💯
Your AI or answering service sucks. Request work to be done. Get there on time don’t have time do do the work. Said I would have to reschedule. I already waited 3 weeks for this schedule. Sorry I want be back.
Great experience with McSweeney. My sales professional Jesse Fairman, went above and beyond to make sure everything was taken care of. Thank You!
They helped me out tremendously and it was very easy getting approved. Appreciate everything they did.
The dealership greeted me nice. The dealership was cleaned and the people are nice service was done in a timely manner
I was not in the market for a new vehicle but I had no other choice but to due to an auto accident. I was really worried I would not find a vehicle I love for the right price. I searched on Autotrader and saw a vehicle I absolutely loved. So I reached out to the Dealership. I had the pleasure of working with it Patrick Greer. Let me tell you he made this process stress free especially with me living in Florida. He answered all my questions and he sent me a nice video of the vehicle. He went ... Read More Google - Nov 3, 2026
I had an amazing experience here today. Jeff Whitfield was an amazing salesman. He got me into my brand new 2026 Kia K5
Don’t waste your time. I had an appointment to pick up a truck and they called after I was on my way from 1.5hr away and sold the truck out from under me.
Jessie Fairman was the only reason I bought from Mcsweeney. He helped get it done when noone else cared. I came in with a letter of credit, which is why andre porter didn't have time to properly getit finished. It took two weeks to get the paperwork back to me after the deal was complete. POOR customer service. Will never be back or reccomend.
Dr.Gray was wonderful and very helpful.
Dr. Gray was great
Matt Crumpton did excellent job handling my truck service needs. Found a maintenance issue, submitted to Assurance they approved it part was ordered and installed when it came in
Very helpful. Made the process easy and fun. Will def be using again in the future.
Highly recommend Brennen!!!
Jesse in the parts department was very helpful.
Awesome Dealership and the service department is amazing. Tommy the service director is very knowledgeable and very caring He explains everything that is needed to be worked on your vehicle. Afterwards he goes over everything that was done on your vehicle. This is definitely my go to service repair and or oil change and also I buy all my tires for my car and my husbands vehicle, very reasonably priced with a very good warranty.
Do yall wanna know who the best salesmen in Pell city is? Hands down Brennen. Helped my wife out while I stood there and watched. Usally I’m apart of all the deals but this one he took the lead on.
Bought a car from Brennen this morning and when I got there he took care of me and my family like I was his own. Highly recommend when you go there to make sure to ask for Brennen!
We had a great experience at McSweeney! Brannon was very helpful and found us exactly what we were looking for.
Brannon has been amazing during this whole process! He was quick to resolve any issues to make sure my needs were met. I will definitely be coming back the next time I am in the market for a nw car.
Matt was friendly thorough and communitive throughout the process. An unexpected repair was found. so the wait was a tad longer then quoted. The waiting room is comfortable with snacks provided. I will definitely use again.
Robert Hooks is the man, go see him today
Robert Hooks truly went above and beyond to get me in the vehicle I wanted! GO SEE HIM!!!
5 star service department, Highly recommend!!!
I have been with the Mc Sweeney family for going on five years. Had four vehicles from them. They always give me the best deals so courteous so kind. Let’s be honest silly and funny as well but when it comes to buying a vehicle, there’s no other better place in town or around then McSweeney‘s in Pell City thank you so much Robert Hooks, Andre Porter and Micheal Jenkins
Service was performed accurately and timely. All repairs were completed within the time frame given at quote.
Can't say enough good things about the service department. Blew a # 1 fuel line on my RAM 4500 while in route to the Talladega Speedway, they were able to immediately fit me in and repair my truck within hours... HIGHLY RECOMMEND
Jeff Whitfield went above and beyond to help us. Very nice and considerate. Would deal with again
They are always friendly, efficient and never have a long wait time. Someone always comes to check on you to see if you need anything or would like a ride until your vehicle is ready . Wouldn’t think of taking our jeep anywhere else for service .
Thanks Jeff Whitfield for helping me find the perfect family van! Love it!
Dustin was very helpful and professional! Also extremely knowledgeable about vehicles! Definitely would recommend anyone I know to come see Dustin.
Robert Hooks made the purchase smooth, easy and simple.
I took my 24 Wrangler in with a CEL and an evap code. They replaced a part but the CEL came back on after 2 days with same code. I tried calling the service department and had to leave a message with someone. The SA didn’t call back. After several days I called again and left a voicemail. No return call. They seem to be avoiding me. Going to find another dealer. This will be number 4. Brady Jeep blew me off. Oneonta Jeep doesn’t have equipment to test and McSweeney ignores me. I guess Voyles is next.
I received a notice regarding a recall on my 2024 Ram 1500. I called and asked if this could be resolved promptly and at the same time as my oil change. I was told it could be. I was there when they opened and I was back on the road in well under an hour.
Easy check in and very good communication on problem and repair. Will definitely ise again.
Robert Hooks is a great salesman hands down!
This was the best experience! Had an appointment with Dr.Gray at 9 am and had a deal by 10 am! He was so patient and we really felt heard, he gave us exactly what we were asking for and even filled up our gas tank and made sure the car was nice and detailed! He listened to every word we had to say even down to bringing my wife a hat after she discussed earlier that she likes hats! I couldn’t recommend this place any more!!!
The purchasing process was exceptional! Quick and easy! Shout out to Robert Hooks for helping out!
Dr.Joshua Gray was fantastic to work with it. Highly recommended
Everything went so smoothly no pressure an awesome experience buying my Rubicon Jeep.. I will be back.
Really friendly people and knowledgeable recommended for anybody good experience that’s looking for a new vehicle to stop by be worth your while
Salesman was great, financing very easy. Experience was excellent. All and all, I would highly recommend the dealership to anyone.
This dealership has the most amazing service department. Tommy is the most professional and very thorough on making sure your vehicle is is taken care as needed. I would not think of going to any other dealership. Tommy is definitely an asset to this dealership.
Go see Dr. Josh Gray in sales! He’s THE BEST I’ve ever dealt with on a vehicle. He is patient with the customer, and truly wants to put you in something that you will be happy to drive! Give him a chance to help you, too!
Very helpful. Told us what they found and fixed the problem. This was the third dealer we had visited
Jesse Fairman!!! He helped us get in the perfect vehicle that we were looking for. As we waited, Jesse F and Andre P fed us lunch and gave us a souvenir. They both made us feel so welcomed and talked to us like real people and didnt try and push anything on us. I will come back for a new vehicle every time!! Thank you Jesse and thank you Andre!!
Jesse Fairman and Andre Porter were super helpful. They are very fast, efficient, and very friendly! Jesse put us in the exact car we wanted and Andre kept our payments within our budget.
Come see Noah and Andre at McSweeney, best service ever. The whole process was great and pleasurable start to finish
Kids! Take your parents when you deal with these people! They tried to take my daughter and s-i-l for all they could get.
The finance manager had already completed the loan and wrote the bill of sale. Then suddenly called and said he forgot to get a paper signed. (The GAP insurance that they charged them double for)
The crooked finance manager then used the tactic "I have another buyer here ready to buy the truck and I'm going to sell it to him if you don't sign the GAP acceptance!"
Now, is that someone you ... Read More Google - Oct 10, 2026
Appreciate the good buy an making the process easy. Dustin
Dustin was great to work with made this Friday a joy
Please come Robert Hooks, Jesse Fairman, and Finance Andre Porter.
Brennen was more than helpful during my purchase. He sent detailed videos of the truck, and answered all my questions before I came to see it. The dealership has a great atmosphere, we really enjoyed our experience with Brennen and Michael. If you are looking for a great deal and a great purchasing experience, I highly recommend McSweeney CDJR.
Great experience.
Dustin was very helpful and did as much as he could to help us out!
No complaints. Staff is knowledgeable, friendly, and attentive. Vehicle serviced and maintained well thanks to their team at McSweeney CDJR.
Friendly, Professional, and Knowledgeable. I received excellent service!! Looking forward to future service from McSweeney.
I have bought several vehicles from McSweeney and always have a great and easy buying experience with this dealership. I highly recommend McSweeney CDJR!!
In out was good oil change tire rotation staff friendly wait room bathroom clean coffee was good
The finance manager doesn't like losing!
Let's go over a few things YOU need to be aware of when shopping. These are my opinion and should be taken as such.
1. Go to YOUR bank BEFORE you start shopping for an auto. Get the approval and NEVER allow predatory dealerships to pull your credit. If you do, your personal information is shared with ALL of the dealership's finance partners and they all pull your credit. Dishonest finance managers in general have been known to tank your score so you have no choice but to deal with their sources.
... Read More Google - Oct 5, 2026
Noah and all the staff at McSweeney are awesome! Highly recommended!!!
Noah was very transparent and made sure I got exactly everything I needed. Salesman of the year - he will take amazing care of you.
No issues with service here. TJ has made sure all maintenance and installs I brought my truck in for are done correctly the first time.
Dustin Childress was very knowledgeable. I would recommend him!
Kept my car for two weeks for two simple problems and didn’t fix a thing!
Made me feel like family and the experience was just fantastic I’ll be recommending all my friends to get their next vehicle there!
Had Monday morning appointment at 10:00 for oil change & tire rotation. 12:00 came, still waiting in lounge & had not heard from staff, so I inquired..vehicle had not even been put on the rack. Customer Staff checked with garage to identify the hold up. Was told I was next in line to be serviced. At that point they got right on our vehicle.. Finally, Left out of there at 1:00pm.
Staff apologized for the garage delay, but 3 hours for a 1 hour service wait, was a bit much. Overall, McSweeney is usually top notch in services & very mindful of time ... Read More DealerRater - Oct 2, 2026
Brannon went above and beyond for months of looking and figuring up numbers on my ram and finally found the truck I wanted. Highly recommend Brannon for your next vehicle purchase
professional , efficient , good system to handle service for vehicle. clean well stocked waiting room . had vehicle in for recall of power steering assist. made appointment ahead of time . advised when to come in for repair. Wrangler was checked for problem in no time and I was on my way in very short time. will be back for any service needed . thanks for taking good care of your customers
Came in for an "express oil change" and waited over two hours in the customer waiting area. Too long!
The sales staff made my experience not only easy but also enjoyable. I will recommend anyone looking for a vehicle, to use McSweeney.
they handled the recall on my Ram 1500 quickly and efficiently. I have always had a good experience with service here
Great service, I didn't have a long wait time. My appointment was at 10 a.m. and I was ready to leave by 10:45. Very friendly staff as well.
My visit to McSweeney Chrysler Dodge Jeep Ram was a pleasure, especially since I came on a day where there were discounts on what I had serviced. I also came to get my UConnect looked at which now connects to my music but doesn’t work when Apple Maps, Google Maps, or Wazes is needed. Will probably bring back on my next oil change.
great customer service and always very friendly, they go above and beyond to take care of their customers
Great job! They were able to work my truck in for a detail while doing oil change/tire rotation. I was very pleased with the service department. .
We told Brannon and Michael Jenkins what we wanted and they made it happen in a timely manner. Process from drop off to pick up was great!
Jesse helped me pick my new Jeep after hearing about all the nonsense I was doing through with my previous lender. He heard the features I needed to be able to be in love with my car and we found a BEAUTIFUL Jeep Grand Cherokee in Black. Mr. Jenkins looked at my trade in and we were able to come to an agreement on the trade in balue that made the deal possible; thank you Mr. Jenkins. Now, Andre, normally I have to play ball when it comes to finance but he heard my terms and we came to an ... Read More DealerRater - Sep 20, 2026
Logan the service writer and Derek the technician were exceptional ar repairing my truck and getting me back on the road. I would highly recommend McSweeny's service department!
Wonderful Service, Great professional men. My first time seeing Mr. Nash. Very nice person. Thank you and your men for their help.
It was all easy and smooth. Dr.Josh was amazing and was so chill it helped us relax and make a decision. Josh found me the exact car i was looking for.